How does vendor diversity contribute to FM strategy resilience?

How does vendor diversity contribute to FM strategy resilience?

• A. It increases risk by relying on many suppliers.
• B. It reduces risk by avoiding single points of failure and enabling collaboration.
• C. It has no effect on resilience.
• D. It complicates governance without benefits.

Answer: (B)

Vendor diversity strengthens resilience by creating redundancy in the supply base and enabling collaboration across multiple partners. When you rely on more than one supplier, there isn’t a single point of failure for critical services or materials. If one vendor faces a disruption—whether due to strikes, supply shortages, logistics issues, or other shocks—others can continue delivering, keeping operations running and reducing downtime. At the same time, having multiple vendors opens opportunities for collaboration, knowledge sharing, and access to different capabilities or innovations, which can improve response times and adaptability to changing needs. This approach directly reduces risk and supports continuity in facilities management, even though it may require more governance and coordination.