Which set of components is part of the ADKAR model of change management?

Which set of components is part of the ADKAR model of change management?

• A. Awareness, Dedication, Know-how, Access, Reinforcement.
• B. Awareness, Desire, Knowledge, Ability, Reinforcement.
• C. Awareness, Decision, Knowledge, Ability, Recourse.
• D. Adaptation, Desire, Knowledge, Ability, Reinforcement.

Answer: (B)

ADKAR is a change management framework that centers on individual transitions to achieve lasting organizational change. It defines five outcomes that must be realized: Awareness of the need for change, Desire to support and participate, Knowledge of how to change, Ability to implement new skills and behaviors, and Reinforcement to sustain the change over time. The set that lists Awareness, Desire, Knowledge, Ability, Reinforcement matches these five terms exactly, making it the best fit. Other options mix in terms not used by ADKAR—such as Dedication or Access, or words like Decision, Recourse, or Adaptation—so they don’t align with the established components.